Give Your Buyers a Happier Home Search

OVERVIEW OF QUICK GUIDE

Homesnap Pro delivers you the tools to create a more personalized and meaningful experience for you and your clients, by providing real-time MLS data, a branded connection, and a central place to record all of your conversations and shared properties. Learn how to stay on the same page with your clients in Homesnap Pro to win listings and sell more homes from a single user-friendly app.

IN THIS QUICK GUIDE

Upcoming Webinars

Crash Course on the All-New Homesnap Pro
Five Tips for Providing Your Buyers a Happier Home Search

Video Tutorials

Client Collaboration Essentials
Search for MLS Listings
Showing Properties

Related Resources

Open House Invitation Postcard
Agent Field Guide

FAQs

Video Tutorials

CLIENT COLLABORATION ESSENTIALS

Learn the fundamentals of collaborating with your clients and prospects in Homesnap Pro.

Managing Clients

View your clients’ and prospects’ favorite properties, recent conversations and more.

Messaging Clients

Instantly share properties, send messages, and view all of your communication in one thread.

SEARCH FOR MLS LISTINGS WITH YOUR BUYERS

Searching for MLS Listings

Search by school district, commute time, zip code, town, street name, current location, and much more.

Navigating Listing Details

Homesnap Pro offers rich listing details and advanced agent-only tools to help you evaluate a property’s fit.

Setting Advanced Filters

Homesnap Pro offers a powerful set of filters for agents. Watch to see how easy it is to set your and your clients’ filter preferences.

SHOWING PROPERTIES

Showings are a great opportunity to impress potential buyers and help them visualize living in their next home. Use Homesnap Pro’s unique tools at your next showing to wow your buyers.

Scheduling with ShowingTime

Schedule a private showing instantly with Homesnap Pro’s ShowingTime integration.

Setting a Safety Timer

Stay safe by letting your trusted contacts know when you’re out showing properties.

Setting Map Directions

Quickly get directions to any property through Homesnap Pro.

Related Resources

Agent Quickstart Guide

Go through the top tools of Homesnap Pro.

Client Walkthrough Guide

Client Invitation Postcard

Hand out invitations to Homesnap

FAQs

Will my clients also have access to Homesnap's search features?

Yes! Your clients have most of the same search search capabilities as you.

How do I know what features my clients don’t have access to?

Any feature that is underlined in yellow along with a Pro sticker is not visible to clients and consumers.

Can I set multiple listing statuses for my search?

Yes! To add multiple listing statuses for your search, tap “Filter” on the top-right corner of the map then tap “status.” From here, swipe your finger to right of the status you want to include and tap “See Results” to complete your search.

Am I able to see what properties my clients are viewing?

You are able to see which homes your clients favorite by scanning the “News” tab on the bottom left of Homesnap Pro. Any time your clients favorite or snap a property, you will be notified and their activity will appear in your newsfeed.

Am I able to plug in multiple addresses to search simultaneously with search by commute?

Yes! You can enter in up to five separate addresses/locations and five separate commute times to the properties that match your preferences.

Will I need to set the addresses in any particular order when I search by commute?

No. Simply plug in the addresses and adjust the desired commute time for each address. We’ll take care of the rest!

Will my clients be able to see the listing agent’s profile?

The clients you’ve invited into Homesnap will see only you as their main point of contact under all listings.

What happens if I message an agent through Homesnap Pro who has not set up their Homesnap Pro account?

Your message will be sent to them either as a text or email. When they reply to that text/email, it will show up in the “Messages” tab in Homesnap Pro for you!

Can I call my client from the Homesnap Pro app?

No, you cannot call your client from the Homesnap Pro app at this time. Your clients’ telephone numbers are not stored in the app. You can, however, communicate with your clients via in-app messaging by going to the “Messages” tab and starting a new message with your desired client.

What happens if I send an invitation to a client who is already connected to an agent on Homesnap?

If a client is already connected to another agent, they must first remove them as their agent and then accept your invitation.

What does a client see when you invite them by email?

Clients will receive a branded email asking them to become your client in Homesnap. If you want to see this email, we recommend that you invite yourself with one of your personal emails

My clients aren't accepting my invitation. What am I doing wrong?

Try to resend the invitation. Tap the “Me” tab then “Manage Clients” and then tap “Resend.” We also recommend that you reach out to them beforehand to let them know you are going to invite them into Homesnap. Give them a compelling elevator pitch on why Homesnap is the best place to collaborate.

NEXT Deep Guide: Access Comprehensive MLS Insights On-The-Go