Welcome to Citysnap University!

Citysnap is the consumer-facing home search and agent productivity platform designed exclusively for NYC agents and powered by the REBNY RLS. As the superior web and mobile solution for NYC agents, Citysnap empowers real estate agents with accurate, real-time, comprehensive RLS data and enhanced property features to make it easy to search for and share homes with clients and colleagues. There is no manual upload required as all listings are automatically synced with the RLS. Plus, there are NO FEES to list with Citysnap, and Citysnap doesn’t allow third-party ads on your listings – so you get all your leads for free and Citysnap never takes any part of your commission for those free leads.

Citysnap University is designed to help REBNY agents master the many free tools offered to them through their Citysnap agent account. Explore for all onboarding and training needs, including PDF resources, live in-person and virtual sessions, recorded webinars, and how-to tutorials. For any questions not answered by the Citysnap University page, please contact For technical support, contact or call 800-431-5509.

If you are an NYC agent and would like to join the REBNY RLS, please contact

Downloadable PDF Resources

Agent Quickstart Guide

Everything you need to know about getting started on Citysnap for FREE as an NYC real estate agent.

REBNY Member Portal Guide

Having trouble claiming your Citysnap account? Start here to ensure your REBNY member info is correct.

Citysnap Feature Chart

A list of FREE features available to clients and/or their agents on Citysnap.

Citysnap PRO+ Guide

PRO+: A premium Citysnap experience to help optimize your digital presence and provide better market insights. Now FREE for all REBNY agents.

Client Walkthrough Guide

For agents to share with their clients so that they can get fully acclimated to their FREE Citysnap app.

Account Setup Guide

A one-page guide to claiming and setting up your FREE Citysnap profile for NYC real estate agents.

Citysnap PRO+ FAQ

Frequently asked questions and answers about the FREE Citysnap PRO+ upgrade.

PRO vs PRO+ Feature Guide

Understand the differences between the standard Citysnap PRO account and the FREE Citysnap PRO+ upgrade.

Live Training Sessions

Dedicated Office Sessions

Recorded Webinars

Start here for a brief introduction to all things Citysnap: the superior real estate solution for NYC agents and their clients.
Citysnap 101 for Web Browsers (
Citysnap 101 for Mobile Devices (iPhones/iPads/Androids)
Citysnap PRO+ Upgrade: FREE Enhanced Brand Presence and Market Insight Tools

More recorded webinars coming soon!

“How To” Tutorial Videos

Still have questions?

For all onboarding and training related questions.

For all technical or general support questions.