Welcome to citysnap University!
citysnap is the consumer-facing home search and agent productivity platform designed exclusively for NYC agents and powered by the REBNY RLS. As the superior web and mobile solution for NYC agents, citysnap empowers real estate agents with accurate, real-time, comprehensive RLS data and enhanced property features to make it easy to search for and share homes with clients and colleagues. There is no manual upload required as all listings are automatically synced with the RLS. Plus, there are NO FEES to list with citysnap, and citysnap doesn’t allow third-party ads on your listings – so you get all your leads for free and citysnap never takes any part of your commission for those free leads.
citysnap University is designed to help REBNY agents master the many free tools offered to them through their citysnap agent account. Explore http://www.citysnap.com/university for all onboarding and training needs, including PDF resources, live in-person and virtual sessions, recorded webinars, and how-to tutorials. For any questions not answered by the citysnap University page, please contact firstname.lastname@example.org. For technical support, contact email@example.com or call 800-431-5509.
If you are an NYC agent and would like to join the REBNY RLS, please contact firstname.lastname@example.org.
If you are not a REBNY RLS agent, but are affiliated with one of our other MLS partners, please visit Homesnap or Homesnap University.
Downloadable PDF Resources
Client Walkthrough Guide
Account Setup Guide
citysnap Showings Guide
Pro vs Pro+ Feature Guide
+ More PDF resources coming soon!
Live Training Sessions
Dedicated Office Sessions
citysnap 101: An Introduction to citysnap
Welcome to citysnap: the superior real estate solution for NYC agents and their clients. All REBNY RLS members now have FREE access to the most comprehensive, accurate, and up-to-date real estate platform on the market. These live and interactive sessions will show you how to navigate all of citysnap’s features to set you up on the path to becoming a true citysnap PRO. Each citysnap 101 session includes:
- Claiming your FREE citysnap agent account
- Mastering app features and business productivity tools
- Establishing client loyalty and exclusivity
- Searching for and sharing properties
- Saving searches for easy recall
- Finding RLS listing details
- Using citysnap’s client communication and collaboration tools
To sign up for a LIVE onboarding session, or to schedule a session for your office, click the links below!
Dedicated Office Sessions
More recorded webinars coming soon!
“How To” Video Tutorials
Still have questions?
For all onboarding, orientation, and training related questions.
For all technical, account, or general support questions.